To 10th Dec‘09
Depot Manager,
Depot No’s: 10 / 23 / 28
BMTC, Bangalore.
Dear Sirs,
Sub: Bus stop near Forest office on ring road
This is with reference to our repeated complaints regarding a bus stop on the outer ring road, near the Forest office (between Hennur main Road signal and Nagawara signal) for use of HBR 5th block layout residents ,BMTC officials have made arrangements for the buses to stop near the Forest office. Mrs. Shiyamala (ATM) from PRO had sent Sarathi-10 staffs consecutively for many days to regulate the buses to stop at forest office; and also we are given to understand that a circular (informing all drivers and conductors) in this regard is put on depot notice boards. In addition to this you have arranged to put a sign board there to make it visible for the drivers and the commuters to identify the bus stop.
Sad to say with all your efforts nothing has changed much and many drivers /conductors refuse to stop the buses at the designated forest office bus stop. We have been constantly receiving complaints from our residents every time.
The scenario is, when a commuter make a request to the conductor/driver to stop the bus, the crew members retaliate and say, ”Nothing doing, we can’t stop here, you can complain to anybody you want”, and this is an intolerable attitude of your crew members and we condemn the attitude.
Based on the untoward incidents, we request the officials /depot managers (Depot No’s: 10, 23 & 28) to give firm instructions to all crew members immediately and resolve the issue, failing which, we are determined to expose and initiate necessary action.
Please do the needful at the earliest.
Thanking you,
Regards
A.Rajagopal
Treasurer
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